Contributor FAQs

Rejection Reasons

  • Nudity and Sexual Content

Images that show genitalia, unclothed buttocks, female nipples, and explicit sexual acts.

  • Violence and Upsetting Content

Images showing gore, suicide or suicidal attempts, consumption of illegal drugs, and any weapon pointed at an individual in the image.

  • Editorial

Images of famous people, icons, characters, and crowd scenes showing the faces of people who are not models.

  • Visible Brand

Images showing any brands or logos - whether as text, icon, or the actual product - and cars manufactured after 1970 (regardless of whether their logos are shown or not).

  • Limited Commercial Value

Photos that have unnecessary filters (ex. Black and white, sepia, vignettes, etc) that do not flatter the photo or are not artistically applied, digital texts, collages, and overly simple vectors that have little to no artistic value.

  • Quality Issues

Photos with poor lighting, poor composites (low quality, digitally altered images), and overly filtered images.

  • Photos with Text

Photos with sample text, instructions, or any words that are added to the photo after it is taken (added digitally).

  • Rasterized Illustrations

All illustrations that are not in vector format (SVG or EPS).

  • Vector Text

Vectors that are solely fonts or text without any other elements.


Photos

Isolated Photos

When you submit photos that are isolated on white or on any flat color, we put them into a queue where they get manually cutout. While in the queue, images are not available on Canva and don’t appear in your portfolio nor in the search results. Only you as the contributor will see them in the “Your Portfolio page with the status: “Pending Cutout”.

If you’d like to bypass the queue, you’re welcome to cut out your images and submit them to us in PNG format. In this situation, we’ll review the images for the usual things but also for the quality of the cutout.

Cutouts

All cutouts must have clean edges and look good when viewed over backgrounds of a variety of colors. Pay special attention to hair, out-of-focus parts, transparent areas (such as glasses, windows), and corners where two objects intersect. Cutout images must also be trimmed to the outermost non-transparent pixel of the subject on all four sides.


Preparing Vectors for Canva

Canva allows people to use and manipulate vector illustrations without the need for expensive and difficult software, greatly expanding the number of people who can make use of vector illustrations.

To do this, illustrations need to be in a usable state when they go into the Canva collection. We’re busy building the systems to do this to all submitted files at Canva, but some contributors have asked if they can prepare their files so they can go online immediately. This is certainly not a requirement, but if contributors would like to do this, here’s what you need to do.

Split Sets

Sets - illustrations that contain multiple items intended to be used separately - must be separated into individual files.

Remove Guides

Crop marks, instructions and anything else that is not part of the usable illustration needs to be removed.

Remove Text

Canva users are accustomed to be able to change text in Canva, so if the text in an illustration looks like it’s intended to be changed, it needs to be removed. Heavily integrated words that are not made with fonts are usually ok. If an illustration is primarily text or doesn’t work with the text removed, it’s probably best not to bother uploading it to Canva.

Remove Backgrounds

Plain backgrounds that don’t form part of the illustration itself need to be removed.

 

If you’ve already uploaded files to Canva but would like to prepare them for immediate use, that’s fine. Just let us know which files and we’ll make sure we don’t end up with duplicates.

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