Why has my photo not become a cutout in the image library?

Note: Applicable to Canva contributors only.

First, we only create cutouts of photos submitted on white backgrounds. If you’d like your photo to become a transparent cutout, be sure to prepare your photos so that the subject is isolated on a white background.

Additionally, creating cutouts is a time-consuming process, and we carefully select and prioritize which photos to cut out first. Please be patient if your submitted photo is taking some time to become a part of our image library.

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