When do I pay for premium elements?

While you’re designing you can place any element into your design for free, and continue to tweak, modify, and perfect your design. When you’re ready to publish and download your design, we’ll prompt you to pay for any premium elements used in your design.

If there is no prompt for a payment, you have created a design with only free elements and you do not need to pay for this.

Note: Even though we prompt you to make a payment for premium elements, Canva does not necessarily push the charge right away. More information on this can be found in the following article: When will my credit card be charged?​​

Hi there,

Thanks for reaching. I'll be glad to clarify that with you!

If the design has any premium elements on it, Canva will prompt you to make a payment before you can download the design. If there is no prompt, you have created a design with only free elements and you do not need to pay for this.

While we prompt you to make a payment, Canva does not push the charge right away. More information can be found in the following Help Centre article:

When will my credit card be charged?​​

I hope this helps. Please do let me know if you require any further assistance at this time!

Original Ticket [HIDDEN]

https://canvasupport.zendesk.com/agent/tickets/178049
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